Kriya Online Privacy Policy — Your Complete Guide to Data Protection

1 Role & Introduction

Welcome to Kriya Online. Our Privacy Policy This explains in detail how your personal information is collected, used, stored, and protected. Kriya Online believes that every member's privacy is a fundamental right — not merely a rule to comply with.

This privacy policy applies to all users of the Kriya Online platform — from website visitors to registered members. By using our platform, you consent to this policy. If you have any questions, our support team is always ready to help.

2 What Information We Collect

Kriya Online collects certain information to enhance your experience and maintain a secure environment. This information falls into two main categories.

A) Information Collected Directly from You:

• Identity Information: Full name, date of birth, and National ID number (for verification purposes).
• Contact Information: Mobile number, email address, current address.
• Financial Information: bKash/Nagad/Rocket number (for transaction processing).
• Account Information: Username, password (encrypted), security question.
• Verification Documents: Copy of National ID, passport, or birth registration certificate.

B) Automatically Collected Information:

• Device Information: Device type, operating system, and browser version.
• Usage Data: Which pages you visited, how long you spent on them, and which games you played.
• IP Address: For geolocation and security purposes.
• Transaction History: Details of deposits, withdrawals, and bets.
• Cookie & Tracking Data: For session management and experience improvement.

3 Purpose of Data Collection

Kriya Online uses your information only for specific, legitimate purposes. We never collect data beyond what is necessary. Each purpose is clearly outlined below:

• Account Management: To create, manage, and secure your Kriya Online account.
• Service Delivery: For gaming experience, transaction processing, and customer support.
• Identity Verification: To prevent fraud and ensure platform security.
• Legal Compliance: To comply with applicable laws and regulations, and to cooperate with government authorities when required.
• Responsible Gaming: To monitor members' gaming behavior and detect and prevent problem gambling.
• Service Improvement: To analyze your experience data and further improve the platform.
• Contact: To send you important updates, bonus offers, and promotional information (with your consent only).

4 Data Sharing Policy

Kriya Online never sells your personal information. However, limited data sharing may occur in the specific circumstances outlined below:

• Payment Processors: Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to process transactions. These providers operate under their own privacy policies.
• Technology Partners: Information is shared with game software providers and technology partners only as needed to operate the service.
• Legal Obligations: Information may be disclosed under order from Bangladeshi legal authorities or as required by law.
• Fraud Prevention: We may cooperate with regulatory authorities in investigations related to money laundering or fraud.

5 Data Storage & Security

Kriya Online employs industry-leading technologies and practices to protect your information. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Encrypted Database: All stored data is protected through encryption.
• Regular Security Audits: Regular security reviews conducted by third-party experts.
• Restricted Access: Only authorized personnel have access to specific data.
• Two-Factor Authentication: Additional verification for sensitive account activities.

Your information is retained for as long as your account remains active. After account closure, certain data may be kept for a limited period to meet legal requirements. This period generally does not exceed five years.

6 Cookies & Tracking Technologies

Kriya Online uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the availability of certain platform features.

7 Your Rights

Under Kriya Online's privacy policy, you have the following rights over your personal data:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a standard, portable format.
• Right to Object: You may object to certain types of data processing.
• Right to Opt Out of Marketing: You can opt out of receiving promotional messages at any time.

To exercise these rights, contact our support team. We typically respond to your request within 30 days. In some cases, legal requirements may prevent the deletion of certain data, but we will clearly explain the reason if that applies.

8 Minor Protection

Kriya Online strictly prohibits participation by anyone under the age of 18. Our privacy policy places special importance on protecting the data of minors.

• Kriya Online does not knowingly collect information from anyone under the age of 18.
• If we have reason to believe a minor has created an account, that account will be closed immediately.
• Parents or guardians may contact our support team regarding a child's account or personal information.
• We recommend using parental control software.

9 Privacy Policy Updates

Kriya Online may update this privacy policy from time to time. Revisions may be made due to legal changes, technological advancements, or updates to our services.

• If significant changes are made to the policy, we will notify registered members in advance via email or through the platform.
• Each version will clearly display a "Last Updated" date.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• Previous versions of the policy are available upon request.

10 Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please contact us through the following:

For more information, visit our FAQ Page View or About Us Read.