Kriya Online Terms and Conditions — A Complete Guide for Members

1 General Rules

Kriya Online (referred to hereinafter as the "Platform" or "we") is an online gaming service provider. These Terms and Conditions ("Terms") constitute a legally binding agreement between Kriya Online and its members.

These Terms and Conditions, along with our Privacy Policy and Responsible Gaming Policy must be read together. These documents collectively form our complete Terms of Service.

• All Kriya Online services are available to adults of legal age only.
• By using this platform, you acknowledge that you are participating voluntarily.
• Kriya Online reserves the right to modify these Terms and Conditions at any time.
• It is each member's responsibility to comply with all applicable laws and regulations in Bangladesh.

2 Account Registration

To create an account on Kriya Online, you must provide accurate and complete information. Creating an account with false information is strictly prohibited and may result in account termination.

• Each individual may only create one account. Holding multiple accounts is strictly prohibited.
• The name, address, and mobile number provided at registration must be accurate and genuine.
• Keeping your account password confidential is your own responsibility. Allowing others to access your account is strictly prohibited.
• If any suspicious activity is detected on your account, please notify the Kriya Online support team immediately.
• Kriya Online reserves the right to verify the identity of any member when required.

To update any information provided at the time of registration, please contact the support team. In some cases, verification documents may need to be submitted.

3 Age Verification

Kriya Online strictly prohibits gaming by anyone under the age of 18. All members must confirm at the time of registration that they are at least 18 years old.

• Registration is strictly prohibited for individuals under 18 years of age.
• To protect minors from gaming, we recommend using parental control tools.
• Registering with a false age may result in account termination and forfeiture of any deposited funds.

4 Deposits & Withdrawals

Kriya Online supports all major Bangladeshi mobile banking services — including bKash, Nagad, and Rocket — for deposits and withdrawals. The following rules apply to all transactions:

• All deposits must be made from a payment account registered in your own name.
• Deposits or withdrawals made through third parties are strictly prohibited.
• The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 1,000.
• Withdrawals are generally processed within 24 hours.
• In some cases, withdrawal processing may be delayed due to additional verification requirements.
• Transactions may be held if money laundering or fraudulent activity is suspected.

Kriya Online does not charge any additional transaction fees; however, your payment service provider's own fees may apply. If you experience any issues with a deposit or withdrawal, please contact our support team.

5 Bonuses & Promotions

Kriya Online offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which should be read carefully before claiming.

• Welcome Bonus: New members are eligible for a welcome bonus on their first deposit. This bonus applies one time only.
• Wagering Requirement: A minimum wagering requirement must be met before withdrawing bonus funds. This condition is specified in the details of each offer.
• Bonus Expiry: Every bonus has a set expiry date. Once expired, the bonus is automatically cancelled.
• Promotion Abuse: Attempting to abuse any bonus or promotion may result in account suspension.
• VIP Bonus: VIP members receive exclusive bonuses that are not available to regular members.

6 Gaming Rules

While playing on Kriya Online, all members must follow the rules below. These rules are designed to ensure a fair and enjoyable gaming environment for everyone.

• Any attempt to manipulate or hack the gaming software is strictly prohibited.
• Using automated bots or software to play games is strictly prohibited.
• Fraudulent behavior or collusion with other members is strictly prohibited.
• Attempting to exploit technical errors for abnormal winnings is strictly prohibited.
• Any disputes regarding game results must be reported to the support team within 72 hours.
• If a game is interrupted due to a technical issue, Kriya Online will investigate and provide a resolution.

All games on Kriya Online are powered by certified Random Number Generator (RNG) technology, ensuring completely fair outcomes. Our game providers are internationally recognized and regulated.

7 Account Closure & Suspension

Kriya Online reserves the right to suspend or permanently close any member's account without prior notice in the following circumstances:

• Violation of these Terms and Conditions.
• Registering with false information or failing to pass identity verification.
• Suspected fraudulent activity or money laundering.
• Abusing the bonus system.
• Attempting to harass or harm other members.

Members may also request account closure at any time. It is advisable to withdraw all valid balances before the account is closed.

8 Responsible Gaming

Kriya Online is deeply committed to responsible gaming. Always treat gaming as a form of entertainment — never as a source of income. We encourage every member to know their limits and play within them.

• Deposit Limit: Set a daily, weekly, or monthly limit.
• Session Limit: Set your own continuous play time limit.
• Loss Limit: Decide in advance how much you are willing to lose before stopping play.
• Cooling-Off Period: Temporarily deactivate your account for a set period to take a break.
• Self-Exclusion: Take advantage of the option to permanently close your account for a long-term break.

If you notice signs of gaming addiction, please seek professional help. To learn more about responsible gaming at Kriya Online, visit our Responsible Gaming page View.

9 Privacy & Data Protection

Kriya Online treats the protection of members' personal data with the utmost importance. We use SSL encryption and modern data security technologies.

• Members' personal information is never sold or shared with third parties.
• Usage data may be analyzed to improve our services, and this is always handled securely.
• Information may be disclosed to authorities when required by legal obligation.
• Members may contact the support team to view or update their personal data.

To learn more about our data protection policy The Privacy Policy page Read.

10 Limitation of Liability

Kriya Online is not liable for the following:

• Game interruptions caused by loss of internet connection.
• Damages caused by issues with a member's own device or software.
• Issues caused by the failure of a third-party payment service provider.
• Temporary service disruptions caused by unexpected technical errors.

That said, Kriya Online always acts quickly to resolve issues and puts members' convenience first.

11 Changes & Amendments

Kriya Online reserves the right to modify, amend, or update these Terms and Conditions at any time. For significant changes, members will be notified in advance via email or an on-platform notification.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• We recommend checking this page regularly to stay up to date.
• The date of the most recent update will be noted at the top of this page.

12 Contact

If you have any questions or feedback regarding these Terms and Conditions, please contact our support team. We are always here to help.

For more information, visit our FAQ Page View or About Us Read.